+ROBERT CATERING SERVICES PTE LTD

Food was edible, some days good, some days you get just fishball or just sausage with pepper as a dish. You get what you pay for with the price. Service was terrible. Never ever rang the doorbell upon leaving at the door around 4pm for dinner, resulting in food being spoilt from being left out an hour or two even though we were home. That or the food was already spoilt upon delivery, you decide. Feedbacked to please ring the doorbell after DAY ONE of service but not once throughout THIRTY DAYS of service was the doorbell rung.

Portion is not enough to be shared for 2 pax. Repetitive soup menu. Certain food tastes bland. Be wary of vegetable dishes, happened 3 times where by it came sour and inedible, have to throw away.

Good for the price point. Affordable.

Ordered 3 dish 1 soup with rice for tingkat. 1st day came 4 dish and no rice. feedback to them with a response saying will add 1 dish.

subsequent 3 out of 10 days came without rice.

food taste normal. soup is salty. everyday taste like water add salt.

No rice provide for multiple time, and same dishes come in once, have replaced dish for next day, but its not a good experience having 4 dishes without rice.

Most of the time with same dishes.

Lunch come at 11+pm , abit late for me.

Not to my expectations,brought for my mum. To my understanding she’s not a fussy person. But she complain to me food mostly fried stuff,and processed food like hot dog fish cakes,1or 2 days they come with fried mee or bee Hoon may be better but overall the portion very less as per feed back,fried food a lot, CNY no delivery also no inform in advance..my mum suffer from hunger. And after that still inform me my tingkat going to end but actually they skip few days no delivery yet still count in

Admin was prompt but delivery supposed to come between 11am to 12noon but came early at 10am+. In addition, deliveryman just left at the door for 2 days in a row. Lastly, ordered for 5 days but they told us that last 2 days cannot deliver due to CNY peak! We are still waiting for refund for that 2 days which i did not receive! Food was so so only Will not order again!

Overall the food and services are quite OK. but found the phone provided not reachable or obsoleted until I called yesterday, because I wondering why there was no delivery food.

Food is subpar and often cold. Served in a single bento box with small portions. Will not order again

Service quite bad:
I change from dinner to lunch, they agreed. Then next day wait until 1pm, still no delivery. Call them, they say forgot to change! Next time, they have a note saying no more dinner at some date. Then nxt day wait until 1pm, Iask them, they say lunch also dont have! Why dont tell me the day before when I ask u? Why only say dinner dont have?? Dont understand how they do the service.... Everytime need to wait until very hungry and ask them, then they say dont have.... They promise to top up dessert and dishes for the trouble caused. But until now, all delivery finish, no any dessert or additonal dishes! And when I ask them in whatsapp, they disappear??? Nvr reply. Quite bad service...Not sure why they make mistakes so often and dont keep their promise.
Food :
Not recommend. We order 3 pax. The food is quite liitle, adult cannot accept. The only meat dish always be only few meat balls or 1 sausage per pax...Seriously? The quality is far far lower than mixed veg and rice, also lower than another catring I ordered before.
Delivery : ontime

My first time ordering from Robert catering and following are my views:
1) First time encountered Kitchen closed but at least they did informed us earlier.

2) For the food portion, it is not enough for 2. We have to buy/cook some food to topup.

3) The food is delivered quite earlier around 3-4pm.