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+ROBERT CATERING SERVICES PTE LTD

4.3 / 5 (228 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*81%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (85)

Reviews (228)

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24 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Luke Sim
Mr Luke Sim Verified Purchase
3.0 / 5

So-so halal tingkat caterer

Frankly, the food is not to my liking (too much fried dishes, soup is too salty). But still edible, might be acceptable to some. The delivery has some serious issues. Missed out twice, deliver when I've given instructions to skip, and delivery man kept denying that he missed out on the delivery. Fortunately, the liaison person (I think her name is Joanne) mitigated the issue and make up for the missed deliveries. I won't comment that Robert Catering is a bad caterer, but definitely not as good (in terms of food quality, delivery standards) as some that I have tried.
Colleen Chua
Colleen Chua Verified Purchase
1.0 / 5

Cheap that’s why not good

Orderd 30 days and I regretted. After 1 week, all the dishes are almost the same, repeated dishes… no variety. Request for skip meals but got all the dates mixed up. Asked for the menu since day 1 but never have I seen the menu being sent to me. Request for boneless chicken but came with crushed bone mixed with the meat.
Choose one
Ms Joycelyn
Ms Joycelyn Verified Purchase
3.0 / 5

Nice food but..

Food tasted nice and was cooked in quite a healthy way. However, it was kind of unacceptable that for a 10-day package, one time the rice was missing while another time the soup was not delivered. And there were no compensation at all for the missing items. Quite appalling customer service.
Yee Siang
Yee Siang Verified Purchase
2.0 / 5

Inconsistent Delivery, Food Goes Bad, No Menu Provided

On many occasions, the delivery is tardy and inconsistent. Because of the inconsistent delivery, our food has gone bad a number of times. Despite requesting for a weekly menu many times, and despite them saying that they will do it, Robert Catering still doesn't provide the menu of the menu, so you never know what you'll be getting until the day itself. Overall, the caterer's service definitely needs bucking up.
Yee Siang
Yee Siang Verified Purchase
2.0 / 5

Inconsistent Delivery, Food Goes Bad, No Menu Provided

This was the second time we were ordering from this caterer. On many occasions, the delivery is tardy and inconsistent, and we even had a missed delivery once. Because of the inconsistent delivery, our food has gone bad a number of times and the caterer does not do anything about it, not even apologising. Despite requesting for a weekly menu many times, and despite them saying that they will do it, Robert Catering still doesn't provide the menu of the menu, so you never know what you'll be getting until the day itself. Overall, the caterer's service definitely needs bucking up.
Yee Siang
Yee Siang Verified Purchase
2.0 / 5

Inconsistent Delivery, Food Goes Bad, No Menu Provided

This was the second time we were ordering from this caterer. On many occasions, the delivery is tardy and inconsistent, and we even had a missed delivery once. Because of the inconsistent delivery, our food has gone bad a number of times and the caterer does not do anything about it, not even apologising. Despite requesting for a weekly menu many times, and despite them saying that they will do it, Robert Catering still doesn't provide the menu of the menu, so you never know what you'll be getting until the day itself. Overall, the caterer's service definitely needs bucking up.

Delivery Feedback

Based on 541 customer responses.

  • On time or up to 30 min early: 440 (81.3%)
  • More than 30 min early: 63 (11.6%)
  • Late: 38 (7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 382
  • Less than 10 min early: 3
  • 10–15 min early: 14
  • 15–30 min early: 41
  • More than 30 min early: 63
  • Less than 10 min late: 0
  • 10–15 min late: 6
  • 15–30 min late: 11
  • More than 30 min late: 21

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A customer just ordered for 20 pax for delivery on 11th Nov, 6:30PM
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