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BellyGood Caterer

4.6 / 5 (564 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*94%
Food Quality4.3 / 5
Service & Communication4.5 / 5
Value4.3 / 5

Customer Photos (968)

Reviews (564)

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564 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms CELINE TEO
Ms CELINE TEO Verified Purchase
5.0 / 5

Great western food!

First time ordering from belly hood and was impressed by their service. A lot of effort went into the setting up of the buffet table (decor and all). Food was amazing and portions are huge too! Will definitely order from them again in the future
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Brielle
Brielle Verified Purchase
3.0 / 5

Delicious food but delivery 30 mins late, wrong set given

Ordered for 1-2pm slot, but delivery only came close to 2.30pm! We were so hungry and frustrated as it it delayed the birthday celebration. Since it is a timeslot of 1 hour, it will be good to give customers a heads-up of roughly what time we can expect, or let us indicate the approximate time preferred.

Food was overall delicious. Portions were hearty. Food was served warm and packaged. Some dishes were however too salty - swiss mushroom pasta, and the Asian fish.

However, we were disappointed that the menu was different from what we ordered and we were not informed about it. We ordered the Western set but it ended up being a mix of both Western and European set. We got some of the European set items like pumpkin soup, mushroom pasta, fish fingers, carribean fish stew; whereas the Western set we got the appetizer and apple crumble dessert. Although food was good, it is disappointing that we did not get the menu items we ordered as we were keen to try the Western menu.

I believe it was a mix up ... it's just a regular Saturday lunch, not PH, not sure why delivery was so late and menu mixed up.
Western Feast (Beverage: Green Tea)
BellyGood Caterer responded19th Mar 2024 04:43 PM

Dear Brielle,

We would like to sincerely apologize for the inconvenience you experienced with your recent order with us through FoodLine. It is truly disappointing to hear that the order was delayed, and the food items received were partially incorrect. We would like to extend our sincerest apologies for the mistake on behalf of the team.

We understand that receiving your order on time and accurately is essential, and we deeply regret falling short of your expectations. We are taking immediate steps to prevent such incident in the future.

Once again, we sincerely apologize for the inconvenience caused by this isolated case and thank you for bringing this matter to our attention. If there is anything else we can do to address your concerns, please do not hesitate to reach out to us directly.

Thank you for your kind understanding and continued support.

With Regards,
Bellygood Caterer

Ms Yap Seok Cheng
Ms Yap Seok Cheng Verified Purchase
5.0 / 5

Good Service!

Due to lack of proper communication, the caterer came early and will setup at 5pm - which is alot eariler than my timing set for my guests. however, they allow t extend the buffet timing half an hour later on complimentary.

Thank you for being so understanding and this is a great plus point for me. :)
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Mailan Fong
Mailan Fong Verified Purchase
5.0 / 5

Yummy, generous portion, excellent delivery and packing!

After so many repeat orders, this is the first time we try out Mini Buffet.
Food arrived piping hot in insulated bag, each box was carefully prepared and wrapped so the broth did not spill out.
As usual, portion is generous and more than enough for 10 paxs.
Chilled Sea Coconut with Aloe Vera dessert still remain cold till we consume by the end of course, thanks for packing it in seperate bag.
Bellygood serves up to their name, always good and filled up our bellies.
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C
Mr Clement Verified Purchase
2.0 / 5

Disappointment. For.the price, food should be much better.

The broccolli was yellowish, prawns no longer crispy. Cole was warm. For the price, the quality should.be much better.
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BellyGood Caterer responded13th Feb 2024 09:22 AM

Hi Clement,

Thank you for your time taken to provide us with the feedback.

I have since informed my Executive Chef and he will look into it to see how we can further improve our food quality.

We have always ensured that we do a good job for all our caterings, however this time round, we were not up to mark and lost the goodwill of your kind self. Our management take a serious view of all feedbacks from our customers as it helps to improve on our food quality and service standard.

Once again, please accept our humble apologies and be assured that this is definitely an exceptional and isolated case. Your satisfaction is important to you. We will be looking forward to the next opportunity to serve your good self in the near future.

Thank you.

Best regards,
Joseph

Delivery Feedback

Based on 372 customer responses.

  • On time or up to 30 min early: 349 (93.8%)
  • More than 30 min early: 14 (3.8%)
  • Late: 9 (2.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 281
  • Less than 10 min early: 11
  • 10–15 min early: 19
  • 15–30 min early: 38
  • More than 30 min early: 14
  • Less than 10 min late: 1
  • 10–15 min late: 0
  • 15–30 min late: 5
  • More than 30 min late: 3

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A customer just ordered for 55 pax for delivery on 15th Nov, 5:00PM
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