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Brightaste Food Pte Ltd

4.5 / 5 (498 reviews) 4.6 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*83%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1282)

Reviews (498)

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498 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Esther
Esther Verified Purchase
5.0 / 5

Everything was great except very late delivery

The food was food overall, guests all love the tofu, fried mee siam and sweet and sour fish. The pasta was quite a lot but the taste is so - so.

The only thing that i felt was a bit disappointing was the delivery service. They came almost an hour late and only 1 man setting up 2 lines of buffet. ( I ordered high tea and regular buffet). So it took him another 40-50mins to set up. By the time he was done, all the guests were like staring hungrily at the food. Styrofoam boxes and trays were all over the function room, very disorganized.

Having said that, i will still order again from them.
Kampong Style Fried Mee Siam
S
Ms Simin Verified Purchase
3.0 / 5

Hm...

The serving person is nice and friendly.
Food portion too less... The same amount other companies give each dish 2 trays...
After making the order from Foodline no confirmation from Shugar, I call to ask the ladies who answer my call and said will send me the confirmation that night but they still didn't send it...
Is my company order and my boss said will not order again.

Delivery Feedback

Based on 355 customer responses.

  • On time or up to 30 min early: 294 (82.8%)
  • More than 30 min early: 39 (11%)
  • Late: 22 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 241
  • Less than 10 min early: 7
  • 10–15 min early: 17
  • 15–30 min early: 29
  • More than 30 min early: 39
  • Less than 10 min late: 1
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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A customer just placed an order for delivery on 28th Nov, 12:00PM
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