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Brightaste Food Pte Ltd

4.5 / 5 (498 reviews) 4.6 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*83%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1282)

Reviews (498)

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36 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

CS
Mr Colin Sum Verified Purchase
2.0 / 5

Their food are slightly more expensive than the other caterer. The reason I order from them is because of their Aglio Olio w Cream Sauce but was serve with Aglio Olio w tomato and spicy sauce. Obvious

Their food are slightly more expensive than the other caterer. The reason I order from them is because of their Aglio Olio w Cream Sauce but was serve with Aglio Olio w tomato and spicy sauce. Obviously all the brunch of kids that was attending are unable to eat it. When I ask the delivery guy, he says he is not sure and I ask him to call his boss, he says he didn’t pick up. I told him no choice for now as my party is starting, so I ask him to give me an answer when he comes for collection. When he is here, he says don’t know again. That’s the unpleasant experience I had for this caterer. today is the 3rd day after the event, no call or email are being send to me on any explanation or compensation.
T
Ms Joanne Verified Purchase
3.0 / 5

"CNY Event, Can Improve"

First time order from this caterer, 30 pax for Company CNY Celebration but the food just enough to support around 25pax. There was not sufficient.
Curry chicken taste nice.
Overall a very good experience.
Signature Curry Chicken with Potato ( +$0.5<i></i> )
Ms Tiow Xue Li
Ms Tiow Xue Li Verified Purchase
3.0 / 5

Not value for money. Tasteless.

The rice was hard and it seems like not fully cooked. The Fish Fillet and Mini Hgoh Hiang was very cold and does not come with warmer. We checked if they brought the right order as the food portion for ingredients was very little but they just say it’s the correct one.
Fish Fillet with Sweet & Sour Sauce
Mr Jackie Koh
Mr Jackie Koh Verified Purchase
3.0 / 5

Food review

Reviews from ours guest was that the food was alright. Nothing fancy, and nothing very negative.

Had requested for the caterer to bring a vase of flowers/fake flowers as deco and was verbally promised that they will. However, it did not happen. Also, we had ordered Fruit Punch but Orange was delivered to us instead.
G
Glynis Verified Purchase
3.0 / 5

Food quality average, food portion lesser than expected

The food quality was average, however, the portion was much lesser than expected. Driver was late and his attitude was quite bad. We checked if he brought the right order as the food portion was very little but his reply was quite harsh and very defensive. Not approachable at all despite being late he didn’t even apologise.
Ms Rainie
Ms Rainie Verified Purchase
3.0 / 5

Tofu Thai style is not recommended

Tofu thai style - Tofu has turn sour. Although at first bite thought is individual taste. BUT NOPE everyone is saying the tofu have turn sour which is cannot be eaten. And the driver soon came back to take back and food and taste it. Keep insisting the tofu is due to the Thai sauce. We even rinse it with water and is still the same. Sour !

Oriental fired rice : Yes it's nice. Overall food is not bad but 2-3 hours later then rice become sticky all sticks together so is going to turn bad soon.

Their food the most consume for 2-3 hours not 4hours pls

We change the time to arrive at 5pm and did also informed the staff by email & call mention has been changed.

But still it arrive at 4pm.. First time ordered from this catering due to its halal & also the reviews was not bad but it turn out like this.
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Delivery Feedback

Based on 355 customer responses.

  • On time or up to 30 min early: 294 (82.8%)
  • More than 30 min early: 39 (11%)
  • Late: 22 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 241
  • Less than 10 min early: 7
  • 10–15 min early: 17
  • 15–30 min early: 29
  • More than 30 min early: 39
  • Less than 10 min late: 1
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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A customer just placed an order for delivery on 28th Nov, 12:00PM
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