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Brightaste Food Pte Ltd

4.5 / 5 (498 reviews) 4.6 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*83%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.3 / 5

Customer Photos (1282)

Reviews (498)

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36 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

S
Ms Simin Verified Purchase
3.0 / 5

Hm...

The serving person is nice and friendly.
Food portion too less... The same amount other companies give each dish 2 trays...
After making the order from Foodline no confirmation from Shugar, I call to ask the ladies who answer my call and said will send me the confirmation that night but they still didn't send it...
Is my company order and my boss said will not order again.
EL
Mrs ESTHER LIM Verified Purchase
3.0 / 5

Disappointing Bento lunch in Food Value and Cooking.

This round the food were really disappointing. Most members negative comment on the value of the Food-Too much White Rice and hardly enough dishes (beside the dishes not nice). Personally, I guess due to the containers used which has small 'pocket' for the dishes.
All in all, more suitable for Construction workers who need/prefer more Rice.
Ms Julie
Ms Julie Verified Purchase
3.0 / 5

Pathetic portion of food

Portion for the dishes was really pathetic. We expected cake to be at least a small logcake,end up only a few pieces of cake like swiss roll.
PN
Ms Patricia Ng Verified Purchase
3.0 / 5

Mediocre food...

Pros:
1) Presentation in general looks good.
2) Delivery staff on time and polite

Cons:
1) Sushi platter tastes fine but portion is only for 6 persons? I ordered a buffet for 25 pax.
2) All other food tastes mediocre at best. Not nasty but not great either. No one asked for buffet contact.
3) Honeydew sago is a simple dessert and I didn't expect it to be bad choice. I'm wrong as the coconut milk tasted artificial. I could not get pass the 2nd spoonful.
4) Staff came too early for collection.

Note: Don't order cereal prawns unless your guests don't mind peeling off shells.. I assume this is the way the dish is done for other caterers too.. So it's my bad choice of item. The prawns were hardly eaten and totally wasted.
Will not order again. Disappointed.

Delivery Feedback

Based on 355 customer responses.

  • On time or up to 30 min early: 294 (82.8%)
  • More than 30 min early: 39 (11%)
  • Late: 22 (6.2%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 241
  • Less than 10 min early: 7
  • 10–15 min early: 17
  • 15–30 min early: 29
  • More than 30 min early: 39
  • Less than 10 min late: 1
  • 10–15 min late: 6
  • 15–30 min late: 7
  • More than 30 min late: 8

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A customer just placed an order for delivery on 28th Nov, 12:00PM
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