There's been a mix-up with the green bean soup! Usually when it's not specified, i expect it to be hot, so my staffs’ disappointment makes sense. The caterer served cold green bean soup (claimed it was a dessert) but the Foodline menu listed it as ... Morejust "green bean soup" without specifying hot or cold. My staff were expecting a hot soup and were disappointed. Show less
Victoria from D'Fine Catering Services Pte Ltd responded to this review
Responded on 9th Mar 2026 09:06 AM
Dear Ivy,
Thank you for taking the time to share your review and for the 5-star ratings. We truly appreciate your support.
We are sorry for the misunderstanding regarding the green bean soup. Traditionally, green bean soup can be served either ... Morehot or cold depending on preference, but we understand that when it is not clearly indicated, it may lead to different expectations.
We appreciate you bringing this to our attention. The menu description on FoodLine has been updated so the selection is clearer and similar misunderstandings can be avoided.
We hope to have the opportunity to serve you again in the future.
Warm regards,
Victoria
D’Fine Catering Services Show less
Food was great! There was a traffic delay and they sent a message promptly to inform of the delay. Overall food was not bad and will consider to order again in future.
Victoria from D'Fine Catering Services Pte Ltd responded to this review
Responded on 4th Mar 2026 11:20 AM
Dear Sherie,
Thank you very much for your kind review and for your understanding regarding the traffic delay that day. We are glad to hear that you enjoyed the food.
Your support means a lot to our team, and we truly look forward to serving ... Moreyou again for your future gatherings.
The food came 10 min before time. Food was delivered in plastic containers with utensils. When I ordered, I saw that the review was 3.5 stars. However I was pleasantly surprised as the food came on time and it was genuinely tasty. Almost everything ... Morewas good. Will come back and order from D'Fine again. Show less
Victoria from D'Fine Catering Services Pte Ltd responded to this review
Responded on 23rd Feb 2026 11:36 AM
Thank you for giving us a chance and for your thoughtful review 😊 We are happy to hear that the food and delivery experience exceeded your expectations.
Your support encourages our team to keep improving, and we look forward to catering for ... Moreyou again soon. Show less
The delivery was on time. The steamers were not thoroughly cleaned, stiĺl can see stain on.all the steamer covers. The food was nice but not enough for 30 paxs.
Victoria from D'Fine Catering Services Pte Ltd responded to this review
Responded on 20th Feb 2026 10:23 AM
Thank you for your feedback and for highlighting both the positives and areas we can improve.
We apologise for the condition of the steamer covers — this is not the standard we aim for, and we have reminded our team to ensure all equipment is ... Moreproperly checked before deployment. We also appreciate your note on portion sizing and will review this internally.
Thank you for your support, and we hope to serve you better next time. Show less
Food quality is good.
Portion just nice
Delivery time is right for the event.
NO Trash bag provided
NO disposable Warmer provided
Overall we are satisfied with the order. Guests like the food.
The food was delivered on-time however the portion size was below-par. I ordered for 15 guests, but the food was already finished when 12 adults consumed the food and we had to order something else for the late comers.
It could be interpreted as ... Morethe food was delicious and everyone was hungry, however it reflected badly on the event hosting and definitely affected the guest experience.
Taste and temperature, I would rate it satisfactory. The standard is good, just the portion size was dismal. Show less
Victoria from D'Fine Catering Services Pte Ltd responded to this review
Responded on 23rd Dec 2025 01:25 PM
Thank you for sharing your feedback with us.
I am glad to hear that the food was delivered on time and that the taste and temperature were satisfactory. That said, I am truly sorry that the portion size was insufficient for your event and ... Moreaffected the overall guest experience. While our portions are planned based on standard serving guidelines, we understand that this did not meet your needs on the day, and we regret the inconvenience caused.
Your feedback is important to us, and we will review this internally to ensure we manage portion expectations more carefully going forward.
Thank you for bringing this to our attention, and we appreciate the opportunity to improve. Show less
My guests loved the curry dish, and only the veg dish was left quite a lot but to me it tasted alright still, matches with the curry also. Food was delivered before my stated time which was a surprise as it was raining. All cutleries and serviettes ... Morewere well provided and my family were praising. I will reorder for future events. Thank you. Show less
Victoria from D'Fine Catering Services Pte Ltd responded to this review
Responded on 20th Feb 2026 10:24 AM
Thank you for the wonderful review 😊 We’re so happy to hear that your guests enjoyed the curry and that the delivery went smoothly despite the weather.
Your recommendation means a lot to us, and we look forward to catering for your next ... Moregathering. Show less
All the dishes are yummy delicious. The top pick is the Auspicious Golden Fried Rice by my guests. The Fried rice has pumpkin, cashew nuts, eggs... It was not so salty. Thumbs up! The chicken curry's spicy level is acceptable by my guests. The sweet ... Moreand sour fish fillet is well done with fried skin but juicy and tender fish meat internally as we bite the fish fillet. We love it! Show less
Delivery was on time. Feedback from family members on food that the Japanese Teriyaki Grilled salmon,steamed large prawns with garlic & fried rice with smoked duck & cashew nuts was the most tasty among all. Cleared out pretty fast. The herbal ... Morechicken & baked honey drumlets meat was kinda of hard thou but still palatable.Disposable cutlery provided was of good quality..not those flimsy type. Show less
Victoria from D'Fine Catering Services Pte Ltd responded to this review
Responded on 20th Feb 2026 10:23 AM
Thank you for your lovely review 😊 We’re happy to hear that the dishes were well received and that some favourites were quickly enjoyed by your guests.
We appreciate your support and look forward to catering for you again in the future.