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ECreative Catering Pte Ltd

4.3 / 5 (3,814 reviews) 4.5 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*82%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (9102)

Reviews (3,814)

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3,484 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr PANG JIN JIA
Mr PANG JIN JIA Verified Purchase
4.0 / 5

Did not respond to complaint regarding wrong delivery

Did not respond to complaint regarding wrong delivery even after 10 days. I had to move down to the other customer's address personally because both of our orders are swopped. resulted in a waste of time and money taking taxi to and fro and the food is cold already by then. why then do I pay for delivery fee when the food order is sent wrongly! need to have a better system of delivery to prevent such mistakes from happening again.
Seafood Thai Style Pineapple Rice
Julie
Julie Verified Purchase
4.0 / 5

Decent and value for money food caterer.

The food arrived on time and still warm. The portion is sufficient for 25 paxs except yam paste with ginko. Overall the food is above average n value for money.
Deep Fried Ngoh Hiang Curry Vegetables Mini Fish Burger
Ms Lim Ee Keng
Ms Lim Ee Keng Verified Purchase
4.0 / 5

Consistent & reliable caterer but can be improved

This is my second time ordering from this caterer, delivery and set up were on time and swift, they come about an hour ahead and food in general was good.

They missed out one of my item, the Sweet & Sour Fish and they had to go back and get it from their kitchen to which they told me the wait was 1hr 30mins. By the time they delivered the missing item, most of my guests already had their fill and no one really touched the fish by then, so it was such a waste! The food would have been just nice if that dish was not left out, the Salad Prawn Cocktail looks little and was the first to wipe out, leaving an empty tray so the fish would have really helped to fill that in.

Besides that, the Tokyo Yakitori Skewers & Otak, Hazelnut Tart & Choco Ganache Tart were a hot favourite. Curry Chicken and Yam Paste w Gingko Nuts (Orh Nee) was also good. Would recommend skipping the Seafood Ee Fu Mee, which was below average.

Delivery Feedback

Based on 2,868 customer responses.

  • On time or up to 30 min early: 2,338 (81.5%)
  • More than 30 min early: 369 (12.9%)
  • Late: 161 (5.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,902
  • Less than 10 min early: 54
  • 10–15 min early: 147
  • 15–30 min early: 235
  • More than 30 min early: 369
  • Less than 10 min late: 10
  • 10–15 min late: 35
  • 15–30 min late: 46
  • More than 30 min late: 70

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A customer just ordered for 20 pax for delivery on 22nd Nov, 11:00AM
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