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East West Fusion

4.3 / 5 (2,102 reviews) 4.8 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*87%
Food Quality4.1 / 5
Service & Communication4.3 / 5
Value4.1 / 5

Customer Photos (2085)

Reviews (2,102)

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2,102 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

A
Ang Verified Purchase
5.0 / 5

Great pricing with room to improve in terms of logistics

Today's feedback is that the kueh lapis soaked up the oil from the breaded fish and hotdog. Will order a different combi of items the next round. Would be good to line the box with paper to soak up excess oil especially for fried items ordered. Other than that, special requests within the vendor's means were accommodated, which is good. This is a first time occurrence but communications with the outsourced delivery guy could be improved as items were misplaced today i.e. vendor to send the picture that I have provided beforehand to forward to the delivery person so that the person knows the correct place to put the items at.
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Ms Alicia
Ms Alicia Verified Purchase
4.0 / 5

Unresponsive reply but food not bad.

Food was supposed to arrive between 11-11:30 am.
However the driver came at 10:40. Was worried that the food was not safe to eat when our event is at 12. They should have stuck to their own delivery timing instead. I also requested the invoice several times and the owner was not responsive. However the food was not bad.
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Delivery Feedback

Based on 1,952 customer responses.

  • On time or up to 30 min early: 1,699 (87%)
  • More than 30 min early: 173 (8.9%)
  • Late: 80 (4.1%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,609
  • Less than 10 min early: 6
  • 10–15 min early: 26
  • 15–30 min early: 58
  • More than 30 min early: 173
  • Less than 10 min late: 4
  • 10–15 min late: 16
  • 15–30 min late: 25
  • More than 30 min late: 35

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