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Empire Food Catering Pte Ltd

4.1 / 5 (310 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality3.8 / 5
Service & Communication3.9 / 5
Value3.8 / 5

Customer Photos (209)

Reviews (310)

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310 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mdm Agnes Cheong
Mdm Agnes Cheong Verified Purchase
4.0 / 5

Portion of meat dish was not enough

Food was delivered around 11am. The portion of the meat dish was pathetic on some days, only enough for 1 pax instead of the 2 pax which I've ordered. Then occasionally we got a chicken and a fish dish on the same day. The portion of food was inconsistent, definitely not enough for big eaters.
Family Deluxe (Lunch)- 20 days
Mr Simon Seow
Mr Simon Seow Verified Purchase
4.0 / 5

Generally ok. Asian Delight menu had some nice surprises

Overall it was an ok experience. Delievery is on time. Service is ok. Portions not too bad. But soups are generally not great. Quite simple Chinese dishes. Nothing wow or special. But we got the 'free' Asia Delight upgrade, and it was nice to get noodles, or special rice (Nasi Lemak once) that tasted pretty good. And it was different too.

*discovered that Empire is part of LeXin Catering - so probably the dishes are from the same kitchen
Ms Joanna tan li fang
Ms Joanna tan li fang Verified Purchase
5.0 / 5

Best soups

The food very valuable and best is the soup can tell the ingredients is very good and nutrition. Usually tingkat soup are plains and no ingredients. For those who want healthy meals I will recommend this
Ms Corrinne Tan
Ms Corrinne Tan Verified Purchase
5.0 / 5

Delicious Tingkat Dinner with Pleasantly-surprised Dishes

Starting Day 1 of the Tingkat, family members were pleasantly surprised with the dishes - found them delicious and can suit the taste buds of each and every member of the family!

Subsequent nights continued the surprise with unique dishes not found in other tingkat we have had. It was decided that if we were to renew tingkat service, it would be this caterer!

Only setback, though, was we found vege turned sour by the time we consumed on 1st and 2nd day. Feedback was taken seriously with investigations done and outcome told to us. We are pleased with its service recovery efforts with no more dishes turning sour thereafter.
Family Deluxe (Dinner) - 10 days Other Food Items or Photos of Event (Please fill in below) Family Deluxe (Dinner) - 10 days
Ms SY NG
Ms SY NG Verified Purchase
3.0 / 5

Affortable Tingkat Food

There is room for improvement in terms of taste, quality and food varieties. The food delivered very early at my area, around 4:30pm for dinner delivery.

Delivery Feedback

Based on 269 customer responses.

  • On time or up to 30 min early: 216 (80.3%)
  • More than 30 min early: 30 (11.2%)
  • Late: 23 (8.6%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 205
  • Less than 10 min early: 2
  • 10–15 min early: 5
  • 15–30 min early: 4
  • More than 30 min early: 30
  • Less than 10 min late: 0
  • 10–15 min late: 2
  • 15–30 min late: 3
  • More than 30 min late: 18

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