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Empress Porridge

4.6 / 5 (160 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*91%
Food Quality4.5 / 5
Service & Communication4.5 / 5
Value4.0 / 5

Customer Photos (81)

Reviews (160)

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160 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

W
Mrs Wong Verified Purchase
5.0 / 5

Pricey but tasty food served

Food was tasty and with daily change of cuisine.
Pork dishes tasted better than if changed to chicken.
Not many fish dishes though.
10 days Dinner Tingkat Package 10 days Dinner Tingkat Package
Empress Porridge responded4th Apr 2022 11:17 PM

Hi Mrs Wong, thank you for your feedback. We are glad that you like our menu. We note your comment and will work on reviewing the menu to incorporate a greater variety of fish. We hope to serve you and family again.

ZH
Zhuo Hongchuan Verified Purchase
4.0 / 5

One of the best Tingkat caterer

As usual varieties was pretty good and food quality quite consistent. Only feedback is the fishes can be a better type.
Empress Porridge responded4th Apr 2022 11:18 PM

Hi Hongchuan, thank you for your review and feedback. We will work on delivering a greater variety of fish to our customers. We hope to serve you and your family again.

Ms Cui Wei lee
Ms Cui Wei lee Verified Purchase
5.0 / 5

Wide variety and generous portion

Very pleasant tingkat experience with Empress Porridge. We love the food variety compared to the rest of Tingkat provider. The portion is big with the price we paid. For the 1st 2 days, they will keep the foods in the thermos bag when delivered to us. Hopefully it can be extended to the rest of days in the week.
They also came with 1 day free kid meal that my kid loves it so much.
8 days Dinner Tingkat Package
Empress Porridge responded4th Apr 2022 11:30 PM

Hi Ms Cui Wei, thank you for your generous review. We are constantly reviewing our internal processes so as to deliver a great experience for our customers. We are so glad your little one enjoyed our specially curated kids' meal. Just to share, we will be delivering your meals in our specially customised Empress Thermal Bags really soon! Stay tuned and we hope to serve you and family again really soon!

Delivery Feedback

Based on 160 customer responses.

  • On time or up to 30 min early: 145 (90.6%)
  • More than 30 min early: 15 (9.4%)
  • Late: 0 (0%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 142
  • Less than 10 min early: 1
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 15
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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A customer just placed an order for delivery on 7th Nov, 3:00PM
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