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Empress Porridge

4.6 / 5 (160 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
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On-time delivery*91%
Food Quality4.5 / 5
Service & Communication4.5 / 5
Value4.0 / 5

Customer Photos (81)

Reviews (160)

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160 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr John
Mr John Verified Purchase
5.0 / 5

Great food, great service

The food tasted very good, including their rendition of local favorites like Kway Chap and BKT. Service was great too, with updates on the weekly menu via Whatsapp.
shirley cheah
shirley cheah Verified Purchase
4.0 / 5

TOO PRICEY FOR THE QUALITY PROVIDED

THE COMBINATION IS ODD. SOMETIME THEY GV NOODLES + RICE, FRIED+RICE, MAY IT IS GOOD FOR THOSE PREFER HIGH CARB DIET.OUR FAMILY PREFER BALANCE DIET. IT IS A MUST TO TAKE RICE FROM THEIR PACKAGE. BUT OUR FAMILY EAT BROWN RICE, IT IS VERY WASTE.
Empress Porridge responded4th Apr 2022 11:36 PM

Hi Shirley, thank you for your feedback. Just to share, we do provide brown rice for our customers upon request. As our menu is of a wider variety, (i.e. not the usual 3 dishes + 1 soup) we are unable to offer no rice option since some of our main dishes include rice/carbs (e.g. fried rice or sweet potato porridge).

Ms Emily Wong
Ms Emily Wong Verified Purchase
5.0 / 5

Delicious

I like the variety of food (not just 3 dishes & 1 soup, but also have western dishes and noodles). Portions are generous, and I wish they have a meal plan that does not include rice (i.e. just the dishes) as I end up having too much leftover rice. Pricepoint is a more pricey.
10 days Dinner Tingkat Package (First time customer only!)
Empress Porridge responded4th Apr 2022 11:39 PM

Hi Ms Emily, we are glad you enjoyed the variety in our menu. Thank you for your review and feedback, customers like yourself keep us going! (: Just to share, you can request for lesser rice in your future orders with us. We look forward to serving you and family again soon!

M
Mrs Sabrina Verified Purchase
4.0 / 5

Wide variety but not worth the money

Ordered 10 days dinner-2 pax for around $308 and we thought it's a bit too pricey because for most days we felt it is not value for money. You could see an example from the pictures attached (sorry to say). Surely will find another caterer. However, delivery was good. Service was also good, appreciate the dessert on our last day.
10 days Dinner Tingkat Package (First time customer only!) 10 days Dinner Tingkat Package (First time customer only!)

Delivery Feedback

Based on 160 customer responses.

  • On time or up to 30 min early: 145 (90.6%)
  • More than 30 min early: 15 (9.4%)
  • Late: 0 (0%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 142
  • Less than 10 min early: 1
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 15
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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