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Empress Porridge

4.6 / 5 (160 reviews) 5.0 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*91%
Food Quality4.5 / 5
Service & Communication4.5 / 5
Value4.0 / 5

Customer Photos (81)

Reviews (160)

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158 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Sheila Amelia
Sheila Amelia Verified Purchase
4.0 / 5

Repeat Order.

Good food, nice fresh ingredients. Menus are up to expectations. Customer service was helpful and speedy. Overall great experience still. Keep up good work.
Sheila Amelia
Sheila Amelia Verified Purchase
5.0 / 5

Delicious Daily Meals

Repeat order.
Wide varieties, fresh, and delicious lunches.
The salted vegetables is especially nice.
The steamed minced pork is still a bit salty though.
Overall is great.
Sheila Amelia
Sheila Amelia Verified Purchase
5.0 / 5

Higher Price for Premium Meals.

First time ordering from Empress Porridge.
Fresh ingredients. Better than average taste. Nice varieties. Big portions. Some meat dishes a little bit salty. But there are less to no msg.
Arrived on reusable thermal bag so the bento are still warm.
On time delivery and great service.
Customer service is helpful but no weekly bento menu provided upon request.
Price is on higher end compared to others. Though it's worth the quality and quantity.
Ms Casey Lee
Ms Casey Lee Verified Purchase
4.0 / 5

Good customer service

Food portions are smaller though they kept to the original prices. Very prompt customer service. They try to reduce carbon footprint by using thermal bags

Delivery Feedback

Based on 160 customer responses.

  • On time or up to 30 min early: 145 (90.6%)
  • More than 30 min early: 15 (9.4%)
  • Late: 0 (0%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 142
  • Less than 10 min early: 1
  • 10–15 min early: 1
  • 15–30 min early: 1
  • More than 30 min early: 15
  • Less than 10 min late: 0
  • 10–15 min late: 0
  • 15–30 min late: 0
  • More than 30 min late: 0

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A customer just placed an order for delivery on 7th Nov, 3:00PM
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