MF
- Dinner Tingkat
- 6th Jan 2025
- 2 pax
- 10 days Dinner Tingkat Package
Good and Tasty
Tried Empress Porridge for the first time and I must say it's pretty good. The soup is rich and the food is tasty.
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Empress Porridge
Not MUIS certified
FoodLine verified reviews
On-time delivery*91%
Food Quality4.5 / 5
Service & Communication4.5 / 5
Value4.0 / 5
Customer Photos (81)
Reviews (160)
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160 reviewsMost Recent
Positive: 4β5 stars. Negative: below 4 stars. Unrated entries appear under All.
MF
JW
- Tingkat
- Tengah Drive
- 6th Jan 2025
- 2 pax
- 10 days Dinner Tingkat Package
Disappointing and cheap
Disappointing to say the least. Vegetable dishes were frequently just cabbage, side dishes were rubbish - we had 5 fried wantons one time, and 2 hard boiled eggs another time. One of our meals was fully fried - wedges, fried fish fillets, with mushroom sauce packed separately that I guess was counted as the "soup dish". Not worth the price paid at all.
Empress Porridge responded21st Jan 2025 05:12 PM
Dear Mr. Jian Wei,
Thank you for sharing your feedback on our 2-week meal plan. We take all feedback seriously and appreciate the opportunity to review your experience. However, we noticed that some points in your review may not reflect the full context of the meals provided.
Here are some clarifications:
- On the day eggs were served as a side dish, the main dish was our signature Empress Pork Trotter Bee Hoon, a crowd favorite, paired with crispy vegetarian goose as an additional side.
- Over the course of two weeks, cabbage was only served once, as we prioritize variety and a well-rounded selection of vegetables in our meal plans.
- The mushroom sauce mentioned in your review is actually our homemade mushroom soup, crafted with fresh, blended mushrooms for an authentic and hearty flavor.
- The day you were served wedges and fried fish fillet was part of our Western-themed menu, which rotates daily to offer a variety of cuisines to our customers.
We are committed to providing balanced, nutritious, and enjoyable meals, and your feedback is crucial in helping us continue to improve. While we regret that you did not enjoy certain aspects of the meal plan, we stand by the quality and variety we offer to our customers.
- Daily meals
- Yio Chu Kang Rd
- 7th Oct 2024
- 2 pax
- Bento Lunch 10 Days
Repeat Order.
Good food, nice fresh ingredients. Menus are up to expectations. Customer service was helpful and speedy. Overall great experience still. Keep up good work.
- Lunch
- Yio Chu Kang Rd
- 9th Sep 2024
- 2 pax
- Bento Lunch 8 Days (4 Days per Week)
Happy Customer
Repeat purchase.
Food and service are up to expectation.
The Korean menu is especially nice.
Will order again.
Food and service are up to expectation.
The Korean menu is especially nice.
Will order again.
- Lunch
- Yio Chu Kang Rd
- 26th Aug 2024
- 2 pax
- Bento Lunch 10 Days
Delicious Daily Meals
Repeat order.
Wide varieties, fresh, and delicious lunches.
The salted vegetables is especially nice.
The steamed minced pork is still a bit salty though.
Overall is great.
Wide varieties, fresh, and delicious lunches.
The salted vegetables is especially nice.
The steamed minced pork is still a bit salty though.
Overall is great.
- Daily meals
- Yio Chu Kang Rd
- 12th Aug 2024
- 2 pax
- Bento Lunch 10 Days
Higher Price for Premium Meals.
First time ordering from Empress Porridge.
Fresh ingredients. Better than average taste. Nice varieties. Big portions. Some meat dishes a little bit salty. But there are less to no msg.
Arrived on reusable thermal bag so the bento are still warm.
On time delivery and great service.
Customer service is helpful but no weekly bento menu provided upon request.
Price is on higher end compared to others. Though it's worth the quality and quantity.
Fresh ingredients. Better than average taste. Nice varieties. Big portions. Some meat dishes a little bit salty. But there are less to no msg.
Arrived on reusable thermal bag so the bento are still warm.
On time delivery and great service.
Customer service is helpful but no weekly bento menu provided upon request.
Price is on higher end compared to others. Though it's worth the quality and quantity.
- Dinner
- 119C Kim Tian Road
- 6th May 2024
- 2 pax
- 8 days Dinner Tingkat Package (4 Days per Week)
Nice food. Only flip side is it came in plastic containers.
Soup is nice. Food generally ok. Delivery quite early so need to heat up again before consuming. Overall itβs good
EL
- Tingkat Dinner
- Tiong Bahru
- 22nd Apr 2024
- 2 pax
- 8 days Dinner Tingkat Package (4 Days per Week)
Bit Pricey but food is nice
To be fair, the food is nice and doesn't leave a metallic after-taste characteristic of MSG. The portion is a tad small for the price paid. Only flip side is that they come in plastic containers. Not so environmentally friendly.
- Friends/Family Event
- Dover Crescent
- 9th Jan 2024
- 4 pax
- 10 days Dinner Tingkat Package
Good customer service
Food portions are smaller though they kept to the original prices. Very prompt customer service. They try to reduce carbon footprint by using thermal bags
N
- Home
- 11th Dec 2023
- 2 pax
- 10 days Dinner Tingkat Package
Did not exceed my expectations for the pricing
Soup was considered better than most caterers. Come default with rice/pasta to match their dishes but I would prefer to have the additional $ saving by cooking my own rice.
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