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Fong Fu Food Catering

4.3 / 5 (2,634 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1771)

Reviews (2,634)

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153 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

KL
Mr Kelvin Loh Verified Purchase
3.0 / 5

4TH DISH ALWAYS FRIED PROCESSED FOOD !!!!!!!!!!!!!!!!!!!!!!!

Dinner always come way too early at 3.20pm. By the time we eat at 7.30pm, the food would have been cooked for more than 5 hours ago.

I ordered 4 dishes instead of 3 dishes and 1 soup. They would always give us some fried processed food for the 4th dish. I paid for the 4th dish with money too so it shouldn't be like that.
CL
Ms Carrie Lee Verified Purchase
2.0 / 5

No more next order for me.

Sometimes the food smell bad when reach my home. One of the dish found out there are some hair inside, was highlighted to the customer service but slow response from them. On the next day just apologize and saying that will take note to kitchen to close the case. Very disappointed on this services
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Mr Tan Wee Kiat
Mr Tan Wee Kiat Verified Purchase
3.0 / 5

Standard of food and punctuality dropping

My lunch delivery has been getting later lately. close to 1pm and today past 1pm. Very rushed to eat in between meetings and some dishes taste sourish.
The quality of food is also dropping. Some days, most dishes are too bland or traditional, more for elderly/mature taste, not to kids' liking.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
Ms Lena
Ms Lena Verified Purchase
3.0 / 5

Average

The dishes like vege in a day got 2kind or the next following day got the same vege. Got 2 Vege dishes in a week most of the times. Hmm like Achar seem not a good choice.
Ms Tham Lai Leng
Ms Tham Lai Leng Verified Purchase
3.0 / 5

Food can be better and we are exploring other options.

The food tended to be rather oily and salty . Feedback was given and some improvements were made, but still did not quite meet our expectations. There were also a number of fried items over the 10 days. We would have preferred fewer of such dishes and eat more healthily.

Food items were neatly packed and easy to heat up.

Delivery Feedback

Based on 2,636 customer responses.

  • On time or up to 30 min early: 2,010 (76.3%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,951
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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