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Fong Fu Food Catering

4.3 / 5 (2,634 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1771)

Reviews (2,634)

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2,634 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Gabriel Leong
Gabriel Leong Verified Purchase
2.0 / 5

Go ahead if your dinnertime is after 8.30pm

I live in the west and this caterer always delivered very late. 1st day, delivered at 7pm, then it got later and later day by day, until one day food hadn't even arrived by 8.30pm. What is dinner if food is always delivered so late? Contacted the company's hotline a few times and the person on the phone said she's only helping to man the line and will inform the office the next day. But nothing improved, and as mentioned, it got worse and food got delivered later and later each day.

Quality of food is average, at best. What really is the most disturbing issue was what time the food left the kitchen, but delivered so late to me. And secondly, I order this tingkat service was for 2 elderlies. And they have an early routine. Early dinner, dinner digest, early sleep. But this late delivery turned everything upside down. Food arrived 8pm+, by the time they reheat food and finish eating "DINNER" already past 9pm, which is typically the time they actually get to bed.
JT
Ms Jane Tiong Verified Purchase
3.0 / 5

Tingkat experience

I ordered tingkat for dinner, the food was delivered as early as 2pm and the food is cold when delivered. Food was left outside the door until 6+pm when we reached home.
Feedbacked but was told is the same batch of food regardless the delivery timing.
Food wise was okok, quite a numbers of processes food.
Some days it does not suit the kid.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
Ms Heng Xin Yu
Ms Heng Xin Yu Verified Purchase
5.0 / 5

Consistently delicious meals with flavorful soup

Overall, Fong Fu Catering has been very consistent with their standards. This is the 4th time my family has ordered. We tried tingkat from other caterers but ultimately came back to Fong Fu due to their consistency in delivering flavorful soups and yummy dishes. Their steam fish was our favorite, among others as well such as the fish cake and braised pork. I will definitely order again when I crave for convenient home-cooked meals.
Mr Stanley
Mr Stanley Verified Purchase
5.0 / 5

Average

For the sake of rebate. For the sake of rebate. For the sake of rebate. For the sake of rebate. For the sake of rebate. For the sake of rebate.

Delivery Feedback

Based on 2,636 customer responses.

  • On time or up to 30 min early: 2,010 (76.3%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,951
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just placed an order for delivery on 13th Nov, 11:00AM
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