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Fong Fu Food Catering

4.3 / 5 (2,634 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1771)

Reviews (2,634)

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153 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

JC
Jenn Chew Verified Purchase
2.0 / 5

Mini Buffet

All guests dislike the salty noodles
Very, very saltish
Right amount of food for 10 guests
No response from caterer in messaging to confirm order on day of delivery
Choose one
Mr Lee Keng Wong
Mr Lee Keng Wong Verified Purchase
2.0 / 5

4 dishes for 20 days

This time round the vegetables are disasters.. the vegetable are overcooked, yellowish and taste very bitter.. meat dishes also quite bad.. will be giving a miss for this caterer for a while and try on others.. was late on few occasions > 6.10pm, usual timing to deliver was < 5pm
Chew
Chew Verified Purchase
3.0 / 5

Not value for money, bad experience, small portion.

Disappointed with the food overall.

-Curry chicken was watery, not kept warm as the flame was out even at set up.
-Portion for 35pax (min order) but looked like for 25pax...
-Caterer forgot my dessert. Departed at 645pm from venue and returned 90 minutes later to bring my dessert. Had to call them a few times to ask when the driver was arriving. Because of the late arrival, none of my guests were keen on taking the dessert resulting in an almost full tub of left over.

Probably only saving grace was their responsive and fast customer service via whatsapp.

Overall, will not order from them again.
Curry Chicken 咖哩鸡 Sweet & Sour Fish 酸甜鱼片 Sauteed Broccoli with Mushroom 三菇西兰花 Assorted Bee Hoon 杂锦米粉
Joanne Kam
Joanne Kam Verified Purchase
2.0 / 5

Crazy early delivery timing

Mine is DINNER tingkat. For every single day the food arrived at 1.50pm. Yes 1.50pm... That's ridiculously early for dinner. That means the food is cook at 12pm-1pm?
It's fortunate i'm at home each time to take in the food. If we are all out working and could only reach home at 6-7pm, the food would most probably spoil in the hot weather nowadays.

I did complain to them, the person reply was ask me to put my own thermal bag outside my house so that their guy can put the food inside. Firstly wth they want to trouble me to buy my own thermal bag, secondly, that method is not safe anyways. It's because everytime i open up the plastic containers, the covers are full of water condensation. That means the food is not cool down first before they close the cover.
That is the exact recipe for bacteria growth = warm temperature and high humidity.
So that means putting them in a thermal bag would NOT help at all.
I'm never ordering from this caterer again.

Delivery Feedback

Based on 2,636 customer responses.

  • On time or up to 30 min early: 2,010 (76.3%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,951
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just ordered for 45 pax for delivery on 6th Nov, 6:30PM
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