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Fong Fu Food Catering

4.3 / 5 (2,539 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,539)

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2,392 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Kris Loh
Ms Kris Loh Verified Purchase
4.0 / 5

Highly recommended

Food recommendations from food line operators, nice and patiently check for the suitable deal for me and found East West.
Food items suit our family.
Clean packaging.
Taste is good.
Not soggy/watery. Nice.
Prompt delivery, early. And on time.
Thank you and keep it up.
Mr Lee Keng Wong
Mr Lee Keng Wong Verified Purchase
5.0 / 5

Good, tasty and on time caterer

1st time ordering 10 days trial, food is decent and nice. I tend to eat some vegetable dishes for other caterers, but this caterer's cooking made me eat all their vegetable dishes. Soup is so so as compared to other caterers, their soup is always white in colour, probably using the same base everyday and add different ingredients. Overall, would recommend this caterers and i have signed up for 20 days tingkat, hope they maintain the standards.
Shuying
Shuying Verified Purchase
4.0 / 5

Tingkat

Ordered for parents and grandparents, they are delighted with the dishes and soup variety. Food portion is generous.
YS
Mr Yeo Seow Teng Verified Purchase
5.0 / 5

Overall the dishes are generally OK and within expectation.

4th continuously Tingkat order with Fong Fu (20days Dinner). Overall the dishes are generally OK and within expectation. The Quantity and food portion are above expectation. Dishes specified in their Menu are quite balanced. In terms of variety and taste, it is good and reliable. However, for a change of taste and appetite, can consider add fried rice, fried mee etc in the monthly menu. To summarise, the food is good and food is delivered consistently on time. However, for the past two weeks noticed there was time change on delivery. Probably due to delivery management changes.

Feedback for FoodLine to inform Fong Fu to take note of :
The covers for the food box are too tight as it are very difficult to open especially for the elderly. Can look into other type of box with more friendly covers. Please urgently look into improvement.

Delivery Feedback

Based on 2,636 customer responses.

  • On time or up to 30 min early: 2,010 (76.3%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,951
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just placed an order for delivery on 4th Nov, 11:30AM
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