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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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147 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Tan Wee Kiat
Mr Tan Wee Kiat Verified Purchase
3.0 / 5

Standard of food and punctuality dropping

My lunch delivery has been getting later lately. close to 1pm and today past 1pm. Very rushed to eat in between meetings and some dishes taste sourish.
The quality of food is also dropping. Some days, most dishes are too bland or traditional, more for elderly/mature taste, not to kids' liking.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
Ms Lena
Ms Lena Verified Purchase
3.0 / 5

Average

The dishes like vege in a day got 2kind or the next following day got the same vege. Got 2 Vege dishes in a week most of the times. Hmm like Achar seem not a good choice.
Ms Tham Lai Leng
Ms Tham Lai Leng Verified Purchase
3.0 / 5

Food can be better and we are exploring other options.

The food tended to be rather oily and salty . Feedback was given and some improvements were made, but still did not quite meet our expectations. There were also a number of fried items over the 10 days. We would have preferred fewer of such dishes and eat more healthily.

Food items were neatly packed and easy to heat up.
Ms Amanda Shen
Ms Amanda Shen Verified Purchase
2.0 / 5

Sorry I wouldn't be renewing again…

Food turned average from the first time I ordered. The vegetables had bugs in them, pumpkin not skinned properly, pig skin had hair on it, soup was very diluted though the portion was huge. Some creations of their dishes were rather weird too. Like fried battered fish with curry. It's like they were trying to experiment with food.
Somehow, each time after eating, my whole family feels very gassy. Which was not the case when we tried other tingkats.
Service team was not reachable after 4pm so if anything goes wrong with your dinner tingkat, there is no "service provided" till noon the next day. Most of deliveries came after 6pm which is acceptable.
Ms Lena
Ms Lena Verified Purchase
3.0 / 5

Repeated customer

The dishes like chicken in a day got 2kind like fried chicken then gravy sauce with chicken cubes & peanuts. The Dishes & Vege in a week Vege dish quitr salty most of the times.
Ms GUAN LIAN NEO
Ms GUAN LIAN NEO Verified Purchase
3.0 / 5

STANDARD HAS DROPPED

This time round, my mother said the food quality has dropped. Hopefully, can improve the dishes served. Ordered 3 dishes with 1 soup. Soup ingredients are very little. Also, the delivery man came so early, afew hours before our dinner time. The food has turned very cold and we always have to heat them up.

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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