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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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2,391 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr ng
Mr ng Verified Purchase
5.0 / 5

Unreliable Service and Inedible Food Quality

I placed a 20‑day delivery order, but the service was unreliable: one day late, another day completely missing after 7:30 PM despite food is ready probably around 2pm as delivery happen around 3pm at times. The company only offered compensation for one day for the undelivered, even though I had to order dinner elsewhere at my own expense, which arrived after 9:30 PM due to their lack of updates. They quoted compensation but in reality it simply mean extend by one day, poor english folks.

The food quality was extremely poor. Dishes were repetitive, flavors were odd, and variety was lacking. Honestly, any coffeeshop mixed‑vegetable rice stall on the street would serve meals 100 times better. About 75% of the dishes were barely edible and ended up as waste.

Consumers are treated more like disposal bins than valued customers while leftover are disposed. This is the second company I’ve tried, and compared to the first, these meals are purely inedible—even worse than the first provider and far inferior to any simple mixed‑vegetable stall.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just placed an order for delivery on 4th Nov, 5:30PM
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