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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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147 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Jackie Leong
Ms Jackie Leong Verified Purchase
3.0 / 5

Tasty Vegetables Yummy Prawns ????

Generally, soup&vegetable dishes are tasty but can be salty especially soup. Usually 1 main meat dish, yet quantity barely suffice for 2 elderly adults. Daily needs to supplement additional outside meat dish to complement lunch. However, minimal processed food, yet the 4Colour Roll was binned. Keep that up????. Hope caterer can sync with health movement towards providing healthy meal dishes without processed food.
Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes) Tingkat (20 Days, 3 Dishes + Soup/ 4 dishes)
Mdm Angie NG
Mdm Angie NG Verified Purchase
2.0 / 5

Foods not up to expectation

The foods are lower than our expectation, compared to previous caterer this one quite bad as from the 1st day my kids can tell it was quite bad… eg. For one day menu; Seaweed egg Soup no taste, Egg tofu with peanut sauce very weird taste, fried papaya really yucky not nice, out of 3 only 1 dish pork with fungus can eat… quite horrible! Sometimes Portion is small and soup is just 1 container for 3pax. Unlike last vendor, they provides 2 containers soup for 3pax, 1 full and 1 half portion and soup is nice.
Ms Danlin Luo
Ms Danlin Luo Verified Purchase
2.0 / 5

Would not recommend. Wonder why their rating was so high?

My experience with this caterer is very bad. They don't take in my request for "no processed food". Its okay, I accept this since payment is already processed.

Delivery was late 3 days in a row. On the first day it happened, I tried to call at 7pm to enquire, could not get any warm bodies to speak to until multiple tries. I have to "beg" the staff to deliver before 6.45pm at least or if cannot do it, please refund me and stop the order. However, the admin staff say give them another chance. 2nd day it happened again and 3rd day again. They said cannot refund me. I have to beg them to stop the order. I spoke to the driver, he said it's the kitchen's fault. I spoke to admin staff, she said its driver's attitude. Then from customer's perspective, what can I do? Unreasonable service for average food.

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just placed an order for delivery on 4th Nov, 5:30PM
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