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Fong Fu Food Catering

4.3 / 5 (2,538 reviews) 4.7 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*76%
Food Quality4.1 / 5
Service & Communication4.2 / 5
Value4.2 / 5

Customer Photos (1616)

Reviews (2,538)

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2,538 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Jimmy Khoo
Mr Jimmy Khoo Verified Purchase
2.0 / 5

Will not consider

I ordered the tingkat lunch service which stated delivery between 9am to 1:30pm. However, the food consistently arrived as early as 8am—or sometimes even earlier. Despite raising this issue with the caterer, I received no response. When I followed up with a phone call, I was rudely told to “just keep the food in the fridge and heat it up during lunch time,” which was disappointing and unprofessional.

While the food portions were decent, the texture was quite tough, and the soup had an odd taste. Overall, I was not satisfied with the service or the quality of the food, and I would not recommend this tingkat provider.
BL
Mr Benjamin Lim Verified Purchase
1.0 / 5

Portion little

2nd time order from this caterer. The portion had become less according to the previous order.
Whatsapp by never respond.
One of the day, soup had spilled empty without any left over and also never respond on service recovery.
Call and ask for explanation but the service damn shitting, keep pushing the blame to the out sourcing driver and never reply back on the feedback.
Try at your own preferrence.

Delivery Feedback

Based on 2,635 customer responses.

  • On time or up to 30 min early: 2,009 (76.2%)
  • More than 30 min early: 511 (19.4%)
  • Late: 115 (4.4%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 1,950
  • Less than 10 min early: 11
  • 10–15 min early: 14
  • 15–30 min early: 34
  • More than 30 min early: 511
  • Less than 10 min late: 15
  • 10–15 min late: 15
  • 15–30 min late: 31
  • More than 30 min late: 54

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A customer just ordered for 20 pax for delivery on 8th Nov, 5:00PM
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