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Fusion Spoon Catering Services

4.5 / 5 (267 reviews) 4.9 / 5 in the last 6 months
MUIS certified caterer FoodLine verified reviews
On-time delivery*80%
Food Quality4.3 / 5
Service & Communication4.4 / 5
Value4.4 / 5

Customer Photos (615)

Reviews (267)

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256 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms PEI XIN
Ms PEI XIN Verified Purchase
5.0 / 5

GOOD

PROVICE GOOD SERVICE AND VALUE PRICE
AK
Ms Pearl May Verified Purchase
4.0 / 5

Service can be improved with less mistake made.

Fish fillet suppose to have Tartar dipping n didnt provide Tartar sauce.
There is no chilli or tomato sauce provided either.Party was started and we have no time to go out n buy.
Collection of item supposed to be at 9 pm and they already came for collection at 8.30 pm.
The worst thing - charge me for Delivery which supposed to be FOC since i exceeded the min amount to qualify for free delivery.
Overall food is ok but pasta was dry up very fast.The portion was also not sufficient for 50 pax order
+2
view more 6 photos & videos
R
Ms Rosie Verified Purchase
5.0 / 5

Good food but not much customer service

Generally the food is good but the portion is very economical. There will not be enough for seconds. I ordered for 30pax for 32 guests. Portion was just enough. Everything in the tray was cleaned out until the last pax except for the fish and oat tofu.
Had to ration the fusilli as it was really insufficient for even 30pax if everybody takes a ladle full. It was also a bit hard. Could do with an extra 5 minutes of cooking.
(NB to caterer: If only pasta is ordered, you should increase the portion to 100% and not 70% or 50% as per usual catering with rice n pasta. With 1 look, I knew it was insufficient for 30pax during the set-up. Even told your set-up guy)

Other than missing/wrong food labeling, the delivery service and set-up was fine.
In terms of pre-ordering service, I wish there was more customer service. Previous caterers will liaise by calling to confirm and even assure 1 day before the catering event. But with Food Paradise/Fusion Spoon, you have to bite your nails and hope for the best that they remember your event.
Otak Vietnamese Spring Roll Oat Cereal Tofu * fusilli pesto Hawaii Chicken Salad Chinese Spinach with Bai Ling Gu *+5 Pan Seared Dory in Red Pesto Oven Baked Honey Glazed Chicken Mid-Joint Cream Of Mushroom *
view more 9 photos & videos
Mr MARCUS HENG FU XUN
Mr MARCUS HENG FU XUN Verified Purchase
4.0 / 5

Great Service, Awesome food

Was recommended by colleagues for this caterer and it was fantastic. Service is good, setup and quality of utensils and cookware are spot on for my event. Definitely will try this again.

Delivery Feedback

Based on 197 customer responses.

  • On time or up to 30 min early: 158 (80.2%)
  • More than 30 min early: 18 (9.1%)
  • Late: 21 (10.7%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 134
  • Less than 10 min early: 5
  • 10–15 min early: 6
  • 15–30 min early: 13
  • More than 30 min early: 18
  • Less than 10 min late: 0
  • 10–15 min late: 8
  • 15–30 min late: 7
  • More than 30 min late: 6

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