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Healthy Meals Catering

4.0 / 5 (379 reviews)
Not MUIS certified FoodLine verified reviews
On-time delivery*78%
Food Quality3.7 / 5
Service & Communication3.8 / 5
Value3.8 / 5

Customer Photos (226)

Reviews (379)

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331 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Maggie
Maggie Verified Purchase
4.0 / 5

Repeat cux

Been a loyal customer for months, and ordering from the same caterer. I need to write the review to get the cash rewards. Very rigid customer service, so for the cash rewards, I m writing this. and min. 100 words, have to say delivery is prompt and no complaints so far, as I am ordering for my older folks. Reordering for another month generally good service, customer service very good and staff is very very helpful foodline
Ms Jean
Ms Jean Verified Purchase
4.0 / 5

Food ok, rice is insufficient. Delivery time to be improved.

The food is generally tasty. The rice portion varies, sometimes the portion given is not sufficient for an adult. The delivery times varies, as I ordered for weekends. Sometimes have to wait the whole afternoon till 7 plus pm before it is delivered. To have an more organised delivery team with a proper estimation of timing of within 2 hours and not within 5-6 hours.
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Mr Raymond Wee
Mr Raymond Wee Verified Purchase
4.0 / 5

Good food but unfortunately the merchant lies repeatedly.

The food was still alright unfortunately was marred by bad service at the end where a pack of rice was not delivered and the caterer had been promising a $1 refund which did not happen repeatedly despite chasing. They blame Foodline so go figure. I gave up asking them for it and certainly do not enjoy dealing with a merchant who lies repeatedly.

Also for some reason for this round my food came a lot later and colder.
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Mr Brenden Guan
Mr Brenden Guan Verified Purchase
4.0 / 5

Generally OK.

Food quality is very good so far. Variety however is getting less than before. For example, we have been receiving the stir fried pork in sauce for 3 out of the 5 last deliveries. Hope there can be more variety. Service is generally good but on the day when the vehicle broke down and could not deliver, the notification was a little late at around 6:30 pm. Had to scramble for alternative delivery and that meant much our dinner that day was much later than usual and kids were complaining.

Delivery Feedback

Based on 379 customer responses.

  • On time or up to 30 min early: 297 (78.4%)
  • More than 30 min early: 22 (5.8%)
  • Late: 60 (15.8%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 296
  • Less than 10 min early: 0
  • 10–15 min early: 1
  • 15–30 min early: 0
  • More than 30 min early: 22
  • Less than 10 min late: 3
  • 10–15 min late: 5
  • 15–30 min late: 11
  • More than 30 min late: 41

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A customer just placed an order for delivery on 14th Nov, 10:00AM
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