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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Nelly
Ms Nelly Verified Purchase
3.0 / 5

Many repeat

For 20 days meal, there were quite a number of repeats. Can be 4 times of the same dishes. And a lot of fried food (processed food). The vegetables are often overcooked. FYI, Kim's Catering and Hewtop Catering are the same company with the same tingkat menu,
1.0 / 5

Bad experience from Hewtop

Complete negative experience. Food came at 9pm. We called repeatedly but there was no news after one call at 6pm and just a sudden drop off. Can expect that there is no support from Hewtop after office hours.

There was no means to ask for any help from anyone.

Food was mediocre. 4th dish is just fried stuffs which was repeated through the week
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 80 pax for delivery on 31st Oct, 7:30PM
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