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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
3.0 / 5

Service standard has rooms for improvement

On 2 occasions where the food served were much smaller portions than normal. Feedback to caterer and gotten a replacement dish as caterer admitted the smaller portions were served wrongly. However, the replacement dish had also failed to deliver on the first attempt, and this created a worst impression on the overall quality of service.
K
Mr T Verified Purchase
1.0 / 5

Suitable for north east locations punggol sengkang, on time

We have been ordering from Hewtop Catering Pte Ltd since last year and initially we were very satisfied with them. Granted there were minor hiccups but the staff were honest and did their best to correct the mistakes and so, we were happy to continue with them. However, due to a recent unforgiveable incident, we feel that they need acknowledge this. We look forward to giving them another five star review in the future. We are still your loyal customers, Hewtop.
Video Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 7th Nov, 9:30AM
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