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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
4.0 / 5

Punctuality and quantity can be better

On one occasion, the food was delivered after 630pm and there is an NEA advice not to consume the food after 630pm. The dinner was ruined although caterer compensated for one day of dinner delivery, but the experience was negative. On the same incident, the portion of the dinner was kind of smaller than usual for 3 pax. Feedback to caterer but did not get an affirmation to upkeep the quantity of dinner supplied. Overall, there is room for improvement in terms of punctuality and quantity control. Quality of food maintain at an acceptable level at this price point.
Y
Ms Eileen Verified Purchase
4.0 / 5

Food was okay. Been ordering for a period of time already. Of course would like to see more new taste and varieties choice. More flavours of soups also. Still don’t have brown rice option! Thanks!!

Food was okay. Been ordering for a period of time already. Of course would like to see more new taste and varieties choice. More flavours of soups also. Still don’t have brown rice option! Thanks!!
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)
Ms Esther Teo
Ms Esther Teo Verified Purchase
5.0 / 5

We are satisfied with our dinner delivery with Hewtop.

This was my 4th month with Hewtop Catering for our family Dinner Delivery. The foods for the last month catering was nice and appetising to have for my family. It was neither salty nor sweet and the portion was sufficient for 3 pax and thus, we are now on our 5th month dinner ordering with Hewtop.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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