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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

B
Mr Benjamin Verified Purchase
4.0 / 5

Everything is good but food is prepared too early

This is my first time ordering a Ting Kat service. I have a family of 4, 2 kids (2 and 7 yrs old). I ordered a 3 Dish + 1 Soup for 3 pax.

I didn't manage to take a good photo of the food, but the portion is good, taste isn't too salty. Service has been great. Price is probably one of the cheapest out there.

My only complain is that the food might have been prepared way too early. My family usually starts eating by 7pm (after fetching the kids from school and settle down for dinner), and sometimes the food has already turned bad. We asked the vendor whether can help us put inside a warmer bag (provided by us) and they agreed. However, the bag is still not enough to keep the food warm enough. My family and I have a few episodes of stomachaches and that's why we decided to stop ordering from this caterer.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Mr Ho
Mr Ho Verified Purchase
4.0 / 5

The food is oily and unhealthy, hawker food are much better

I always read reviews that say everything is good with this hewtop, how can that be?? These people sound more like "Promoters" to me. There are so many defects in their food and these people can't name a single one?? I doubt whether they had tried the dishes or just review for other commercial reasons.

1. The prawns are not fresh at best and rotten at worst
2. The vegetable got a very weird taste in them sometimes
3. Hewtop serve eggs more often and its likely you will get high cholesterol
4. They serve Pig trotters and bitter gourd which have no takers
5. Their food is very oily, comparable to kentucky fried chicken's oil, even economic rice stalls are very much healthier

So beware of those reviews which only say very good but no detailed description at all. I personally ordered many times and this review is my last and final one. I decided to buy from hawker centers from now on. At $5.50 per head, their food is better and healthier.
Mr Calvin Kwa
Mr Calvin Kwa Verified Purchase
4.0 / 5

Meet expectations on food quality and delivery lead time

Food quality met our expectations as usual. The delivery time is always on the dot and for this contract month, never late ever. Tried the soup package and my family members enjoy the soup much and hope to try again the following month.
Y
Ms Eileen Verified Purchase
4.0 / 5

Food was okay. Been ordering for a period of time already. Of course would like to see more new taste and varieties choice. More flavours of soups also. Still don’t have brown rice option! Thanks!!

Food was okay. Been ordering for a period of time already. Of course would like to see more new taste and varieties choice. More flavours of soups also. Still don’t have brown rice option!
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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