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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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407 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Tan Ye Lun
Mr Tan Ye Lun Verified Purchase
3.0 / 5

Value for money caterer

Caterer is one of the cheapest, food amount is fair and the variety is different everyday. Will give 4 stars as I previously ordered from them but towards the end of the service, was given cheap fish balls and on the last day received two vegetables instead of two meat dishes. Got one time the chicken dish was full of chicken skins and the veges contain those metal scrub threads. Think they need to be careful when preparing the packages
Ms Jackie
Ms Jackie Verified Purchase
2.0 / 5

Most frugal caterer lacking meal design quality.

It was very disappointing compared to my earlier tingkat meals.
Though ordered through Hewtop, but daily delivered in Kim's Catering yellow plastic bag (affiliated).
Practically, throughout the 20 day period, only 1 meat protein (mostly chicken yet barely sufficient)+2 vegetable dishes. The chicken cut meat were so much trimmed down, even 2 pcs chicken bishop's nose were included, with many chicken skins to bulk up the container, which ultimately binned away.
The cereal chicken cubes were hard. coarse, and slightly charred due to refryxxx/recycle, difficult to swallow. After one take, the whole dish binned away.
Most days main dishes not daily fresh cooked.
Even the meat cuts in soup were similarly trimmed down.
Incidentally, ☝️found a small fragmented piece of Styrofoam in the vegetable dish. Daily vegetable dish simply fried is mostly wong bok or xiao bai chye (usually wilted, yellow dehydrated) often binned away.
Daily Need to buy additional dishes from mixed rice stall. Hence this tingkat doesn't solve my daily meal.
It's really sic, so much so drives me out of FoodLine tingkat!
Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes) Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes) Lunch Tingkat (20 Day, 3 Dishes + Soup OR 4 Dishes) Choose one Choose one
Ms Lim Wan Ting
Ms Lim Wan Ting Verified Purchase
3.0 / 5

Sour (spoilt) dishes, average taste

Not sure why are there so many good reviews.

We ordered the 5 days dinner trial. 1 out of 3 sides (usually veggies) have turned sour on 4 out of 5 days. Especially on the 1st day, the spinach we got was yellowish in appearance. Throughout the 5 days trial, we received the food on time and consumed them within an hour.

We texted the caterer after the second day to complain and was given the reply that they would inform their kitchen. However, the dishes we received after that were still sour. We did not further contact them as we tried to keep our faith till the last order. We hoped that as it cross to another week for the 4th and final day, things would turn better.

It did not.

Turns out both my spouse and I started having weak bowels / diarrhea eventually.

Not returning.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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