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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

TY
Mr Teu yong siang Verified Purchase
4.0 / 5

Never again pls read my comments

Recently tried a 5D package for 03pax(3 dishes + 1 soup)
+ points
-portion for 03 was quite generous and adequate
-delivery was timely usually 5-6pm(East side) and are able to eat at 7+
-the fired pork chop and sliced fish was not bad
-the pricing is not bad

- points
-out of 5days 3 days the veggies was bad
-Ladies fingers-very old,tough n brown
-the other 2days veggies was brown n sour(attached a sample pic
-had to throw away all 3 days veggies
-the scrambled eggg had a “burnt wok” taste and smell(I’d assume the large wok they used the sides or bottom had burnt
-soup was so so
-this is the 3rd tingkat we tried and tbh the worst

* for veg they could have used simple cabbage or greens like chye sim/Kailan/Eng chye etc
Won’t ever try them
Choose one
Mr Isaac Yee
Mr Isaac Yee Verified Purchase
5.0 / 5

Affordable and good variety, no info on time food was cooked

Food was value for money and came with a good variety. Only gripe was that the delivery timing is from 3-7PM, and reached my house close to 7pm. There is no sticker to indicate when the food was cooked, and when to consume it by. Food safety could be improved with information on when to consume it by. Even when eaten on arrival, it was hard to tell if the food was going bad or if it was intended to be a bit soury.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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