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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Ong Chiang Yong
Mr Ong Chiang Yong Verified Purchase
5.0 / 5

Value for money if you have a tight budget.

Overall the menu is worth the money. For the price, there’s nothing to complain about. The customer service is also responsive but need to give them some time to reply. They accede to our request and take it positively to our feedbacks. Renewed with them after our first order with them. Keep up the good work!
Mr Liew Choon Lee
Mr Liew Choon Lee Verified Purchase
4.0 / 5

Tingkat Lunch for Two Persons.

The food and service was good and up to expectations. Food is delivered very early in the morning somehow - 9.30 am sometimes, but warm and good, just that it will be good if after 10 am. But early is better than late, I suppose. Good choice for two persons tingkat.
EL
Ms EveLyn Lim Verified Purchase
5.0 / 5

Thank you Hewtop! Thank you Foodline!

I ordered from Hewtop their 20 days lunch tingkat for 1 pax with 1 pax white rice for my mom. And she enjoyed the food delivered even though lunch came quite early before lunchtime.

Food selections were satisfactory most of the time. It's home-cooked food dishes and it was value for money for the taste was good and presentation in disposables container was acceptable.

For the most part, the dishes were varied and offered variety but because we ordered both lunch and dinner tingkat from Hewtop, the same caterer, they served the same vegetable dish for both lunch and dinner. This was done repeatedly even though we highlighted to the caterer to get the kitchen to send different dishes for lunch and dinner. But this is just a small matter.

Overall we are satisfied with the food and will go back to them for tingkat service again.

Thank you Hewtop! Thank you Foodline!
Mr Sunny Kong
Mr Sunny Kong Verified Purchase
4.0 / 5

Meat/soup good, vegetable/side dishes need improvement

Food delivered usually around late morning to early afternoon timing, depends on area, so usually get to eat lunch on time. Vegetable dishes sometimes repeat but meat dishes are usually different, good variety. Corns and Peas and braised peanuts not really considered a dish, should replace with others if possible but overall food is good and value for money.

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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