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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LT
Lionel Tay Verified Purchase
4.0 / 5

Half the time the food provided was below expectations

Half the time in our current tingkat order, the food was way below expectation. Maybe it is our own preference. On Mondays, Tuesdays & Wednesdays, the dinner delivered was way below expectation. but on Thursday & Fridays, typically, the food delivered was on par with previous expectation.
J
Ms Koh Verified Purchase
4.0 / 5

Drop in food quality

Long time customer. This round food quality has dropped and they keep repeating same/similar dishes (eg omelette 3x in 5 days) within a week. I guess they have no choice as food prices keep increasing while they maintained their prices. Hope the next round of order will see some improvements on not repeating dishes so often at least.
5.0 / 5

The staffs were friendly when we communicated with them.

I ordered from Hewtop their 20 days dinner tingkat for 2 pax with 2 pax white rice and I tell you the portion of white rice is a lot so much so that I could packet some rice and dinner dishes for lunch next day by putting them in the fridge and microwave the food the next day. Food still tastes alright.

The dishes were different most of the time and served in disposable containers which are quite thick and of good quality.

For the most part, the dishes were savory and tasted like nice home-cooked food but some tend to be saltish. However, the overall impression was good as the dishes were nice and catered to local taste buds. Vegetables were crunchy and fresh too. While the meat was tasty and tender.

Also, like to add that the staffs were friendly when we communicated with them.

Keep up the good work. Hewtop!

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 34 pax for delivery on 28th Dec, 11:30AM
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