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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Lam WS
Ms Lam WS Verified Purchase
3.0 / 5

Service is ok.

The food and service is fine. Delivery seem to be abit irregular, sometimes early and sometimes late (on 1 occasion as late as 12:30pm which was 1+ hour later than the usual timing of 11:00am, made us worried that the lunch went missing)
Ms Charmaine Lin
Ms Charmaine Lin Verified Purchase
5.0 / 5

Value for Money Caterer - One of the Cheapest in the Market!

1) Food portion and variety were good.
2) Enjoyed the soup as well.
3) It's also value for money versus other caterers.
4) Overall, very satisfied.
5) However, I would not be renewing as I needed the food to be cut into smaller pieces as my family member has needs in this aspect. However, the caterer is not able to provide this service as they have big customer base.
6) So I had to look for smaller caterers to cater to this aspect of need.

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 15 pax for delivery on 8th Nov, 5:30PM
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