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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

LT
Mr Lionel Verified Purchase
4.0 / 5

Food Actually Taste Good on Most Days Though Not Consistent

The tingkat food overall was fine on most days. But there were days where the tingkat food delivered tasted spoilt (sour), especially the vegetables. Note that we didn't feedback to the caterer on the spoilt (sour) food delivered as we were not sure whether it was supposed to taste sour or not.
Y
Ms Eileen Verified Purchase
4.0 / 5

Been ordering for a period of time already. Of course would like to see more new taste and varieties choice. More flavours of soups also. Still don’t have brown rice option!

Been ordering for long period of time already. Of course would like to see more new taste and varieties choice. More flavours of soups also. But still don’t have brown rice option!
Choose one
Mr Desmond Ong
Mr Desmond Ong Verified Purchase
5.0 / 5

Hygiene and food safety need to be improved.

This is my first 5 days trial order with the caterer. In general, food was not too salty which is a good thing. Price also economical and competitive as compare to other caterer.

However, during the 3rd day of my meal, I discovered there's a piece of shed metal strip hide in the seasonal vegetable. The shed metal strip is those washing mesh for the wok.

Fortunately, I am sharp enough to spot on. I can't imagine what happen if anyone of us swallow the mesh? It going to be catastrophic.

To Hewtop, such occurrence is very dangerous, please ensure your kitchen practice good hygiene and free from foreign object drop into the food.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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