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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Y
Ms eileen Verified Purchase
4.0 / 5

Food was okay. Been ordering for a period of time already. Of course would like to see more new taste and varieties choice. More flavours of soups also. Want to have brown rice healthy rice option! Th

Food was okay. Been ordering for a period of time already. Of course would like to see more new taste and varieties choice. More flavours of soups also. Want to have brown rice healthy rice option! Thanks!!
Choose one
Mr Ho
Mr Ho Verified Purchase
4.0 / 5

REALLY DON'T KNOW WHAT TO SAY

I understand that cost is going up. However, the portion of food given had been drastically reduced (by half in OUR opinion). Originally two large pieces of Tao Kwa (豆腐) given per person, now 3 small pieces of Tao Kua (豆腐) given instead. These 3 pieces added together only equal to one piece of the original AT MOST.

As for the pork meat or chicken meat, more bones were added and less meat per person. We estimated that the portion is reduced drastically by half. As for vegetable, i complaint to them that its not fully cooked for the past few days, but now its better. For once, their green vegetable not washed and lots of sand in there. This has not happened before, however i already feedback to them.

If there is no improvement, i think buy from hawker centre might be a better choice. I will observe how they progress from here.
LT
Lionel Tay Verified Purchase
4.0 / 5

Overall Good Taste Food by the Main Chef But Not Backup Chef

The tingkat food overall was fine on most days. But there were days where the tingkat food delivered was not really edible (too salty, too spicy, too sour, etc). Our best guess is that the main chef was on leave and the backup chef cannot make it. Note that we didn't feedback to the caterer on the not really edible food delivered as it may be a personal taste thing.

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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