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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.5 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mrs Lydia Lee
Mrs Lydia Lee Verified Purchase
5.0 / 5

Simple dinner. Sometimes good. Sometimes ok only

These 2 nights of dinner were my personal least favourite. One of it has tofu cheese, fried sotong balls, minced pork and stir fry potatoes(quite good). It wasn’t good overall to me personally as it has 2 pre-cooked frozen dish.
The other dinner is just as disappointing. No meat on the pork knuckles, only skins and bones. While only a few slices of thin meat stir fry with onions
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Wong Chong Hon
Wong Chong Hon Verified Purchase
3.0 / 5

Food is improperly packed and spilled all over.

Food is always improperly packed. The soup was packed in a slanted manner and all the soup spilled all over the plastic bag with nothing left in the container for us to drink. Feedback to customer service already still like that. In the end, cancelled the order.
Jess
Jess Verified Purchase
2.0 / 5

Will not order again

During the whole cycle, I only saw leafy green vegetable once or twice. The vegetable are mostly shredded cucumber & carrot, or winter melon or radish. Nothing else seen in the vegetable (very plain). The same vegetable can also get back the same soup (eg. Winter melon soup & winter melon vege). Soup are mostly just liquid & vegetable, or beaten eggs & small pieces of tomato. Meat is very limited - mostly big bones with very little meat. Decided not to continue because feel not worth the money, boring menu and lacks nutrient for family

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 80 pax for delivery on 31st Oct, 7:30PM
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