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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Yeo Chee Keong
Mr Yeo Chee Keong Verified Purchase
4.0 / 5

Generally the dishes are fine.

The food is generally fine & up to my expectation. However, there was a hiccup where I indicated non spicy, but the catering sent us spicy food. It was rectified after I informed the caterer. The food was also delivered early at 2.30pm. It will be good if it can delivered at 4.30pm.

Some improvements to the dishes are as follows:

For the seasonal vegetable, we would prefer some spinach or cabbage. We would also prefer occasionally to have ikan bilis.

We would also prefer sometimes the dishes to be steam (fish) instead of every time fried fish.
JH
Ms Jennifer Ho Verified Purchase
4.0 / 5

Good value for money and environmental friendly :)

I have engaged 3 tingkat services till date and Hewtop is probably the best thus far. The food quality is slightly better than the other 2 and they are pretty generous with the rice. I also appreciate that they use tingkat instead of plastic containers. I only hope for the soup which they had to use plastic container, a cover should be given instead of wrapping the top (quite cumbersome to open it). Hewtop should also consider offering Brown rice as an option. Good job for now :)
Mr Kendrick Koh
Mr Kendrick Koh Verified Purchase
5.0 / 5

Best food, best service

Food and service is superb. Caterer listen to our feedback. There was once when I mentioned about some issues with the rice and they change immediately. There was also once when our food was stolen and caterer waive off that meal. The dishes are fantastic too. We had prawns a few times in a month. I've already renewed my order within them at least 2 times now. Will continue to engage hewtop.

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 40 pax for delivery on 7th Nov, 6:00PM
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