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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Lim Wen Sheng
Mr Lim Wen Sheng Verified Purchase
4.0 / 5

Good is ok, service is good but need to listen to feedback.

Food is ok. Service is good. Again I have to comment in the vegetable because by the time our family eat, it already turned bad.

The delivery could be as early as 3.30pm and by the time we eat which is usually between 7pm to 8pm, the vegetable is already having soured taste.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Ms Hong Ruochen
Ms Hong Ruochen Verified Purchase
5.0 / 5

Good value for money

Repeat purchase
All packed in microwave containers. The food was similar to boarding school dormitory catering, not bad. Good value for money. No additional condo charge. The delivery man arrive around 10 in the morning with contactless delivery which is good. The customer service is responsive in inquiry and send pics with printed confirmation prior to delivery.

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 40 pax for delivery on 7th Nov, 6:30PM
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