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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

PH
Ms PHOEBE HE Verified Purchase
5.0 / 5

Not bad for ordering

Quality of food is good, good variety as well.
Portions are generous for 2 pax.
Suggestions :
1. Will you consider injecting a western, japanese, etc something out of the usual chinese food for a change and refreshed menu?
2. Can you make the fried items still crispy when we consume ? Overall happy with food quality and delivery time is ideal. Cassie is also responsive when I require assistance.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Mr Low
Mr Low Verified Purchase
4.0 / 5

Great choice for condo residents

Have been with this caterer for a while now. Even though they have recently been GST registered, they still remain one of the most economical choices for residents staying in condos as they do not impose a surcharge for condo delivery. Appreciate that and also a bonus that the quality of food is not compromised.
Ms chun li yin
Ms chun li yin Verified Purchase
2.0 / 5

Not value for money, food not nice, cold meal& late delivery

Food delivered around 12 20noon, all dishes already get cold. label printed suggested to consume before 130pm but delivered to me so late. food not nice and mostly fried item, Vege yellowish. regret to order. buy from mixed rice stall cheaper and nicer. not worth paid for around $10 plus to get such a cold meal.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Mr Brenden Guan
Mr Brenden Guan Verified Purchase
4.0 / 5

Need to expand variety

The food was getting repetitive and the family grew tired of the lack of variety eating the same dishes week after week. The caterer should strive to be more creative to create a wider selection of dishes. Otherwise, long term patronage of the same vendor will not be sustainable.

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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