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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

M
Leong Chee Wei Verified Purchase
4.0 / 5

Mixed review... there were good days and rather bad days....

We signed up for 5 days. The first 2 days were quite terrible...especially the day with 黑木耳土豆 (black fungus with potato). If you look at the attached photo, there is only a sliver of black fungus (about half a piece) in the entire box! The picture was taken at the outset before we ate anything from it. It is a 3 pax portion. Quite pathetic. That day we also had HongKong steamed fish. It was frozen filet no doubt which is totally fine by us because we've been eating other tingkat (Hewtop is our third) and the fish they served were usually frozen fillets too. However the Hewtop one was mushy, stale and blend.

Having said the above, the food was quite acceptable from the 3rd day onward. Decent portion and taste. We may come back to them if we exhaust the choices. Of the 3 tingkats we've tried so far, Hong Choo ranked 1st (very generous with serving, excellent admin & delivery service but food wasn't great and they steam their eggs direct in the plastic containers which is the reason we decided to stop). Hewtop is ranked 2nd (on the days their food were good, they were even better than Hong Choo except their portions are still smaller and the delivery timing at 3 plus for dinner is not ideal) and Robert (pathetic portions, poor quality) is 3rd.
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Mr Diong Chi Yao
Mr Diong Chi Yao Verified Purchase
5.0 / 5

Food was good, portions was quite big

Portions were quite big for 2 pax, food was delicious and not too oily or salty. Delivery to my location was later than my preferred lunch time but still within the promised timeframe so nothing wrong on the caterer's side. Would definitely consider ordering again.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 25 pax for delivery on 24th Nov, 12:00PM
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