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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Poh
Ms Poh Verified Purchase
4.0 / 5

Food overall is good and value for money.

The food overall is ok. The portion is just nice and not too much. The chicken and prawns are good and the kids like them. The soup is not oily and taste just nice. The vegetables or simple dish like potato or hotdog sometimes taste bland but overall still ok and value for money. The delivery is too early around 2.30pm for dinner but the food are not spoilt when eaten around 7pm since we kept them in the fridge when received.
Mr Ivan Huang
Mr Ivan Huang Verified Purchase
4.0 / 5

Got better towards the end but a tad too oily

There was a mistake on the 1st day when 3 dishes + 1 soup were delivered instead of 4 dishes. Not much issue apart from two very late deliveries throughout the 20 days - It was later than the usual time by 1 hour once and 2 hours for the 2nd time.

Customer service was friendly.

Food is generally decent and it got better towards the end albeit more oily too.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Ms L Tan
Ms L Tan Verified Purchase
4.0 / 5

Repeat order

Repeat order………………………………… Repeat order…………………………………………………. Repeat order……………………………………………………………………

Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 15th Nov, 12:00PM
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