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Hewtop Catering Pte Ltd

4.3 / 5 (7,605 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (7,605)

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7,605 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Bryan
Bryan Verified Purchase
5.0 / 5

Reasonably priced and healthier choice

The dishes are not salty or oily and have clearly been cooked using healthier preparation methods. However, the taste still suited our palates. Portion size on some days could be increased. A lot of rice is provided compared to outside hawkers, so one could consider ordering less! The customer service hotline was very helpful with my queries and very friendly. Overall, Hewtop is a great choice but would be better with larger portion sizes.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
Ms SHARON ONG
Ms SHARON ONG Verified Purchase
5.0 / 5

Food taste is consistent with adequate amount of oil & salt

Most of the food are nice. The food taste is quite consistent, not very oily or salty. There might have some food that‘s repeated twice, but my husband and I are fine.

We like their food portion. Is sufficient for 2 px.

However, I have 1 comment about the vegetables not being washed properly. As we can taste the bitterness (pesticides). Have feedback twice to the company. There’s improvement after my feedback and it was bitter the next week. Hope that they can keep this in mind.

Other than that, we are satisfied with the food. So we are giving this caterer a 2nd chance, and renew another 20 days.
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Delivery Feedback

Based on 7,133 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,226 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,226
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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