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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

JS
Ms Jane Shi Verified Purchase
4.0 / 5

Menu value for money. Seafood included were fresh

We continued for another 10 Days upon expiry of the first. Again, wish they can release the menu for 1 whole month instead of 2 weeks at a time to facilitate those who wish to order for 20 days at one shot. As mentioned before, Thai style cooking featured quite a bit, with capsicum, basil, use of black pepper. Taste wise is ok but may make the dishes look a bit on the dull side (hence unappetizing). So far we have not encountered a caterer who really deliver well on their promise of seafood dishes. Hewtop is one exception. Prawns were of the larger size, of sufficient quantity, and fresh. Thumbs up and keep up the good work.
Lunch/Dinner Tingkat (10 Days, 3 Dishes + Soup OR 4 Dishes)
2.0 / 5

Service poor, food deliver damn late, food unexpectation.

Is 1st time order 10 days tingkat for dinner. 2nd day food delivered ard 7.45pm !!!! In fact, ard 6pm i was calling to check the food delivered status, the ppl answered call sound like not in the status n said will check, but at the same time got a watsapp replied said food will delivered by 6.30pm. I chasing agn via watsapp as food yet deliver ard 6.45pm, they replied said will call driver agn. After this, i was kept to call & follow up the status they declined my call, until 7.45pm the food then just delivered. The worse thing ,the soup was sour. Is too bad n nightmare experience to me.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just placed an order for delivery on 10th Nov, 11:30AM
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