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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Chloe Tan
Ms Chloe Tan Verified Purchase
4.0 / 5

Opt out for their chicken dishes.

The food overall exceeded my expectations.

However, the soup everyday tasted the same (90% of the time).

Chicken dishes - chicken was very hard and dry and I didn't even enjoy those.


Found a worm in my veg and sent in a complaint. Received a complimentary dish the next day as an apology which was delicious but doesn't exactly make up for the disgust I felt when I found the worm. Tried to contact them directly via WhatsApp but they ignored me. Only until I called foodline to get their help to contact the vendor did they reply my WhatsApp messages immediately. So that was kinda a bummer.
Lunch Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 45 pax for delivery on 7th Nov, 2:30PM
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