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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Brandon Yang
Mr Brandon Yang Verified Purchase
5.0 / 5

Value for Money

We liked the environmentally-friendly stainless tingkat that's delivered on time at our door step each day for dinner. The portions are big, and the variety is reasonable. We also liked their options "no fish with bones" and "no spices".
3.0 / 5

Unpleasant Experience

Food tastes OK. Some dishes are not up to par. Food portion is inconsistent. Deliveryman is impolite. He somehow failed to access through intercom, he then left a message that he will leave the food at the intercom there. I was speechless. (Note: I received other delivery without any issue on intercom) The best part is that he sent me a message the next day before he delivered the food requesting me to make sure the intercom is OK. I am even more speechless.
Ms Gay
Ms Gay Verified Purchase
5.0 / 5

Good food, good service

There is great variety of food. Food is tasty
I renewed my order, caterer put in extra service to check my last day of order and helped me to change the next order start date which i got it wrong. Thumbs up
Lunch Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 37 pax for delivery on 21st Nov, 12:00PM
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