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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Mr Davin Tioe
Mr Davin Tioe Verified Purchase
4.0 / 5

Suitable food variety for every-day meal

First day the food was wrongly delivered (short of 1 pax, as I ordered 2 pax). When I called to alert the customer service at Hewtop, she was quick to offer compensation by adding additional dish for the remaining 4 days of the package. I'm grateful of Hewtop's flexibility to its customer and will order again.
PL
Ms Poh Leng Verified Purchase
4.0 / 5

Decent dinner

This is my third order from Hewtop, that should speaks for itself the standard of the food. My only complaint is that the seal of the soup is difficult to remove, although it is more foolproof, we still prefer to have the soup in a tingkat container.

One plus point though, this is the only caterer that often include prawns in the dishes.
Choose one Choose one
Mr Low
Mr Low Verified Purchase
4.0 / 5

Okay

There were occasions when the food actually served was different from that listed on the menu. Was quite disappointed as I was looking forward to some items.

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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Customer Photos

A customer just ordered for 50 pax for delivery on 20th Nov, 10:30AM
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