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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Gay
Ms Gay Verified Purchase
5.0 / 5

Go for HewTop Catering

A great variety of choice. Portion is generous. Service is good. I indicated the wrong start date when i repeat my order. The staff from the caterer was so nice to monitor for me and amended the next start date. Thumbs up
Lunch Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
2.0 / 5

Food is not fresh

The food is totally not fresh. I am so disappointed. Luckily I only ordered for 5 days. On the 4th day the cabbage is spoil. They always deliver my DINNER around 2.30pm. No one ring the bell or notify us. On the first day, we are not sure the delivery timing, just happened that we came back from our lunch. Do you think the food still fresh for dinner if the delivery timing is 2.30pm? What time they cook it?

However, the service is not too bad. The customer service keeps repeatedly said sorry. But well what the use right?
It is your decision to choose whether you want to engage them or not.

The dishes are so so. I only like the soup.
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Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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