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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Vandy lim
Ms Vandy lim Verified Purchase
4.0 / 5

Not too bad

The week 7th Dec was very attractive so I decided to order again. I was looking forward to the braised duck but it was changed to chicken and the tempura my kids looking forward changed to stirred fried prawn and the prawn was not fresh! Kinda disappointed with the prawn and the fried fish which was too salty but the other dish was not too bad, I will look at their menu and order again.
Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes) Lunch/Dinner Tingkat (5 Days, 3 Dishes + Soup OR 4 Dishes)
K
Katrina Verified Purchase
5.0 / 5

Generous portion, but a bit salty

Service was quite good, responsive on Whatsapp. Ordered for 6 pax but on the first day, food for only 4 pax was delivered. They compensated by giving an additional dish the next day.

Food portion was generous. Food was generally okay but more on the salty side. The fried fish, which was quite frequent on the menu, was too salty. Usually is 3 meat and only 1 veg dish each day. The 4th dish in place of soup is usually some frozen fried food.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)
Ms Erena Ho
Ms Erena Ho Verified Purchase
4.0 / 5

So so~

1st day was messed up. Ordered lunch but till almost 2 pm the food did not arrived so I called up and realised they thought it was dinner, even though it was clearly indicated on the receipt as lunch. They did not sound apologetic too and just told me change to dinner for 1st day. -.-"

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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A customer just ordered for 40 pax for delivery on 7th Nov, 12:00PM
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