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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

Customer Photos (4150)

Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Stella Yap
Ms Stella Yap Verified Purchase
4.0 / 5

Service were great, but delivery abit early for dinner.

The service was good, the meat and soup were great but the veggies a little disappointing. Maybe because my dinner came at 3pm sharp daily. When I come home from work at 5pm, it's a little soggy and there's this smell in the veggies. But overall it's okay.
Mr Lim Wen Sheng
Mr Lim Wen Sheng Verified Purchase
4.0 / 5

Caterer need to ensure the freshness of the food.

Vegetable always turned bad despite multiple feedback. Caterer seriously need to relook into when the food are cooked. Usually the food are delivered between 4.30pm to 5.30pm. Most of the time when we consume the food at around 7pm (reach home after work), the vegetable already turned sour.

Most of the time caterers encouraged the food to be consumed within 4 hours and in our case we consumed within 4 hours but the vegetable is no longer suitable for consumption.
Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes) Dinner Tingkat (20 Days, 3 Dishes + Soup OR 4 Dishes)

Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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