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Hewtop Catering Pte Ltd

4.3 / 5 (7,604 reviews) 4.6 / 5 in the last 6 months
Not MUIS certified FoodLine verified reviews
On-time delivery*80%
Food Quality4.0 / 5
Service & Communication4.2 / 5
Value4.1 / 5

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Reviews (7,604)

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7,604 reviewsMost Recent

Positive: 4–5 stars. Negative: below 4 stars. Unrated entries appear under All.

Ms Shiyi Goh Fang
Ms Shiyi Goh Fang Verified Purchase
3.0 / 5

Hewtop

Food was delivered late and there was no food delivered on the first day. I called the sales team from Hewtop, the girl told me she forgot I continued my order. I did previously remind the same girl I want to continue the order but she still forgot. I was disappointed with the service.

The dishes was not tasty too. The vegetable they provided was too blend.
Mr Foo Khee Tong
Mr Foo Khee Tong Verified Purchase
5.0 / 5

STAY HOME AND USE YOUR FINGERS TO HUNT FOR YOUR DAILY MEALS.

This is the first time I am using the Foodline to order TingKat services, Albeit confuse on the promotion membership and the ordering process. Luckily Their staff Wan Qi and WeiLing are helpful and enlighten on my query. My first order was from HewTop catering and the delivery was highly satisfied, the delivery was on time for my dinner and food were still warm. The quality and quantity of the catered food were just right, tasty to my taste bud. I continued another week with HewTop. There are many caterers in Foodline and will try to hunt for others and one day will come back to HewTop. Cheers.
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Delivery Feedback

Based on 7,132 customer responses.

  • On time or up to 30 min early: 5,725 (80.3%)
  • More than 30 min early: 1,225 (17.2%)
  • Late: 181 (2.5%)

*On-time delivery includes arrivals up to 30 minutes early.

View detailed breakdown
  • Exactly on time: 5,577
  • Less than 10 min early: 24
  • 10–15 min early: 38
  • 15–30 min early: 86
  • More than 30 min early: 1,225
  • Less than 10 min late: 9
  • 10–15 min late: 18
  • 15–30 min late: 42
  • More than 30 min late: 111

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